Welcome to Scents & Wicks Candle Co.! These Terms of Service (“Terms”) govern your access to and use of our website and services. By using our website or purchasing our products, you agree to comply with these Terms. Please read them carefully.

1. Introduction

Scents & Wicks Candle Co. ("we," "us," or "our") provides a variety of candle kits and related products to enhance self-reflection and positive transformation. By accessing our website or purchasing from us, you agree to abide by these Terms and Conditions.

2. Product Information

We aim to provide accurate descriptions of our products. However, we do not guarantee that the product descriptions, images, or any other content on our site are 100% accurate or free from errors. Product availability and prices are subject to change without notice.

3. Orders and Payments

• Placing an Order: By placing an order on our website, you are offering to purchase the products in accordance with these Terms.

• Payment: Payments must be made at the time of purchase. We accept credit cards, debit cards, and other payment methods available at checkout.

• Order Acceptance: All orders are subject to confirmation and acceptance by us. We reserve the right to cancel orders at our discretion, including for issues with payment processing or if we believe the order violates our Terms.

4. Account Creation and Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these Terms.

5. Shipping and Delivery

• Processing Time: Orders are typically processed within 2-3 business days. Shipping times depend on your location and the shipping method chosen at checkout.

• Shipping Costs: Shipping is included in the price of the products. However, taxes and other applicable fees will be added to your order during checkout.

• International Shipping: Currently, we only ship within the U.S.

• Delivery Issues: We are not responsible for delays caused by the shipping carrier. Please ensure that your shipping address is accurate to avoid delivery problems.

6. Returns and Refunds

• Returns: Due to the nature of our products (customized kits), we do not accept returns unless the item is damaged or defective upon arrival.

• Damaged Items: If your order arrives damaged, please contact us within 3 days of delivery with a photo of the damaged item to receive a replacement or refund.

• Refunds: Refunds will be issued to the original payment method if the return is accepted. Refunds for non-defective items are not accepted.

7. Intellectual Property

All content on this website, including text, images, logos, and product designs, are the property of Scents & Wicks Candle Co. and are protected by copyright and trademark laws. You may not reproduce, distribute, or modify any content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Scents & Wicks Candle Co. is not responsible for any direct, indirect, incidental, or consequential damages arising from your use of our website or products. We do not warrant that our website will be error-free or uninterrupted.

9. Privacy Policy

Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. When we make changes, we will post the revised Terms on this page and update the “Last updated” date at the top. Your continued use of the website after such changes signifies your acceptance of the updated Terms.

11. Governing Law

These Terms and your use of the website shall be governed by and construed in accordance with the laws of the state of Georgia, without regard to its conflict of law principles.

12. Dispute Resolution

Any disputes arising from or related to these Terms shall be resolved through binding arbitration in Georgia or in another mutually agreed-upon location. If arbitration is not possible, the dispute will be resolved in a court of competent jurisdiction in Georgia.

13. Contact Information

If you have any questions about these Terms or your order, please contact us at:

• Email: scentsandwickscompany@gmail.com