At Scents & Wicks Candle Company, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect your information.

1. Information We Collect

We collect personal information when you visit our website, make a purchase, or interact with us. This includes:

• Personal Information: Name, email address, phone number, shipping address

• Payment Information: Credit card or payment details (processed through third-party payment processors such as Square)

• Browsing Information: Information about your device, IP address, and browsing behavior (via cookies and analytics)

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders

• To communicate with you regarding your orders, updates, and promotions (if you've opted in)

• To improve our website and customer experience using analytics

• To send you marketing materials, if you have opted in

3. Sharing Your Information

We respect your privacy and will not sell or rent your personal information. We may share your data with trusted third-party service providers who help us run our business, such as:

• Payment Processors: Square and other secure payment systems

• Shipping Partners: For order fulfillment and delivery purposes

• Analytics Providers: To track site performance and improve user experience

These third parties are obligated to protect your information and use it only for the purposes we specify.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, track website usage, and deliver targeted advertising. You can control cookies through your browser settings, but disabling cookies may affect some site features.

5. Your Data Rights

You have the right to:

• Access and review the personal information we hold about you

• Request corrections or deletions of your personal data

• Opt out of receiving marketing communications at any time

To exercise these rights, please contact us at scentsandwickscompany@gmail.com.

6. How We Protect Your Data

We use secure payment processors and take appropriate measures to protect your data, including encryption, to ensure your information is kept safe during transmission. However, please remember that no method of electronic transmission or storage is 100% secure.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, with the updated date listed at the top. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email: scentsandwickscompany@gmail.com